Return Policy

Thank you for shopping at Artifaax.

If you are not entirely happy with your purchase we are here to help.

RETURNS

You have 2 weeks from the date you received it to return an item.

To be eligible for a return the item must be unused and in the same condition you received the item in.  Your item must be in the original packaging. (Earrings cannot be returned except under special circumstances.) 

Your item must have receipt or proof of purchase

REFUNDS

Once we receive your item we will inspect it and notify you we have received your return. We will immediately notify you of the status of your return after we have inspected it.

If your return is approved, we will initiate a refund to your credit card or other means of payment. You will receive the payment within a couple of days depending on your card issuers policies. *Please note that no financial returns will be forthcoming if the item was on sale .... exchange only or a credit for Artifaax may be given.

SHIPPING

You are responsible for all shipping costs on returned items. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Contact us if you have any questions about returning your item to us.

*NO returns on sale items.